Anton Paar Scientific Instruments - L.L.C - S.P.C. (Anton Paar UAE) is the United Arab Emirates subsidiary of Anton Paar GmbH. Founded in 1922, Anton Paar GmbH is an Austrian company that develops, produces and distributes high-precision laboratory instruments and process measurement solutions for customers worldwide.
Anton Paar UAE covers the territories of the UAE, Kuwait, Oman and Qatar, providing customers with technical sales, expert application support and responsive technical service.
Responsibilities: Position Overview
We are looking for a Junior Service Administrator to join our team based in Abu Dhabi.
As part of our continued growth, we are seeking a proactive and detail-oriented Junior Service Administrator to support our service team. The role is responsible for ensuring the efficient administration of service activities, including processing service orders and contracts, maintaining customer and service records, coordinating documentation and logistics, and supporting communication between customers, service engineers, and internal stakeholders.
KEY RESPONSIBILITIES
Service Administration
Maintain CRM and SAP service records in accordance with company procedures.
Prepare and process service quotations, orders, invoices, and service contracts.
Archive service documentation in SAP.
Service Coordination & Customer Support
Coordinate the administrative activities of the Service Department across the UAE, Kuwait, Oman, and Qatar.
Manage the Service inbox, respond to customer enquiries, and ensure timely follow-up.
Coordinate service schedules and maintain accurate service documentation.
Liaise with customers, Field Service Engineers, and internal departments to facilitate the efficient delivery of service activities.
Process & Office Administration
Follow company policies, procedures, and quality standards in all service administration activities.
Collaborate with internal departments and Anton Paar headquarters to support efficient service operations.
Prepare service reports and maintain accurate administrative records.
Identify opportunities to improve administrative processes and support their implementation.
Your profile: Your Profile
The ideal candidate will have:
Bachelor's degree in business administration, Management, Commerce, or a related field.
Recent graduates are strongly encouraged to apply. Candidates with up to 1 year of relevant experience are also welcome.
Strong attention to detail, accuracy and customer service orientation.
Strong organizational, analytical, and problem-solving skills.
Ability to work independently while contributing effectively within a small team.
Excellent verbal and written communication skills in English.
Eagerness to learn, take initiative, and develop within the role.
What we offer: Why Join Anton Paar UAE?
Joining Anton Paar UAE means becoming part of an international organization with more than 100 years of engineering excellence and innovation.
As a Junior Service Administrator, you'll play an important role in supporting our Service team and helping deliver a high standard of customer service. You'll work closely with colleagues, customers, and Anton Paar headquarters to ensure the efficient administration of service activities.
We invest in our people through comprehensive onboarding, product training, and continuous professional development, providing opportunities to learn, grow, and build a long-term career within the Anton Paar Group.
If you're looking to start your career in a professional, international environment where accuracy, teamwork, and customer service are valued, we'd welcome your application.
Apply today and become part of the Anton Paar team.
