As an Inside Sales Representative (m/f/d), you play a key role in the commercial development of Anton Paar France.
You are responsible for handling customer inquiries, selling products from the webshop portfolio, and actively prospecting new clients in targeted markets.
Your strong communication skills, responsiveness, and attention to detail make you a vital link between our customers and the field sales team.
Responsibilities:
Manage incoming customer inquiries (email, phone, chat, digital platforms) and update information in the CRM system (SAP)
Handle direct sales by phone of consumables, accessories, and webshop instruments (Snap, DMA 35, ViscoQC, etc.)
Conduct targeted outbound prospecting calls based on defined campaigns, particularly in high-impact markets (MFI)
Identify new business opportunities and qualify leads from the website, chat, and digital platforms
Prepare and follow up on quotations in close cooperation with the field sales team
Follow up on invitations (technical days, workshops, webinars, etc.) and manage resulting leads
Collaborate with the field sales team to implement joint commercial activities and achieve targets
Continuously train on Anton Paar products and measurement techniques to provide accurate and professional customer advice
Occasionally participate in trade fairs
Your profile:
Minimum Bachelor's degree (Bac+2/3) in business, management, or sales
Proven experience (minimum 5 years) in inside sales, B2B prospecting, or sales support
Excellent written and verbal communication skills, strong customer focus, and persuasive ability
Proficiency in CRM systems (SAP) and standard office tools
Strong organizational skills, ability to work independently, and good prioritization
Professional level of English preferred
Your Personal Qualities
Strong interest in prospecting and customer relationship management
Proactive and results-oriented mindset
Team player with adaptability and strong organizational skills
Motivation to learn and grow in a demanding technological environment
What we offer:
Workplace: Anton Paar France Headquarters - Les Ulis (91)